I haven't really been paying attention to this fAss situation, but based on what the woman just said on Dread's -
The woman heard fAss say she'd like a tumble dryer, so the woman took it upon herself to contact fAss directly and transfer £300, then when fAss didn't behave in the manner the woman expected the woman now wants her money back.
Is that it? Or is there more? The daughter has just said the woman sent a double-payment, so yeah, morally fAss should send that back, but legally she hasn't done anything wrong? I'm not sure why we're expecting fAss to suddenly have morals?