Never had my nails done. But you would think they would give you either a full refund or an offer to fix them? Cheeky bastards, no you’re right that’s terrible customer service.Wee question, if you got nails done , you didn’t notice they were lumpy,and the colour was patchy until the next day. You contacted the nail tech and they offered you £19 and to remove them, even though you only asked for them to be fixed , and you paid £48 would you think that was great customer service? I’m so confused as I think it’s se customer service