That’s got to be another burner account of hers
the following says it all.
Also, if you were in £700 credit you’d have had it back at the end of April - you know the tax year when they send refunds for over payments surely? Or is this you saying you’ve paid them loads of money upfront - which I doubt
Also I think there needs to be a complaint going into Aberdeenshire city council for a HUGE GDPR breach.
The “ other “ Stephanie Robertson could be in a women’s refuge…. So I for one will be getting this story checked out oh and the phone call listened to because ALL phone calls are recorded at councils